What is the refund/cancellation policy?
As per our refund policy, full monetary refunds are only permitted with 28 days of notice from the event date and in written format. Once this window is closed, only event credits or ticket transfers can be issued should you need to cancel for any reason.
You will have the option to substitute yourself with a colleague or receive a credit equivalent to the amount paid. This credit can be utilized for another Invisso event within one year from the cancellation date.
Please note, that individuals who have received a refund are not eligible to re-register for the same event using a complimentary client pass. If an individual who has been issued a refund is found to have re-registered for the event using such a pass, the complimentary registration will be revoked, and the individual will be required to either re-purchase a ticket at the full price or forfeit their attendance at the event.
For complete details, kindly refer to our Event Participant Terms and Conditions.